Return And Exchange policy

 

Thank you for shopping with us! We strive to ensure you’re
delighted with your purchase. However, if you need to make a return or
exchange, please review our policy carefully:

Eligibility for Returns & Exchanges:

Timeframe:

Returns
or exchanges are accepted within 10 days of delivery.

Beyond
this period, we will not process any requests.

Condition:

Items
must be unused, unwashed, and in their original condition, with
all tags and packaging intact.

Products
with signs of wear, alterations, or damage will not qualify for returns
or exchanges.

Proof
of Purchase:

A
valid proof of purchase (invoice or order confirmation) must accompany
all requests.

Non-Returnable
Items:

Products
marked as “Final Sale,” custom-made items, and undergarments are not
eligible for returns or exchanges. Items in sale are also not eligible
for returns and exchange.

Process:

Contact
our customer care at  info@stylstpls.com  with your order details and reason for
return to initiate your return or exchange request.

Once
approved, you will receive instructions on how to ship the item back.

Return
shipping fees are the customer's responsibility unless the product is
defective or incorrect.

Refunds & Exchanges:

Refunds
will be issued as store credit or to the original payment method,
as per your preference within 5 working days.

Exchanges
are subject to availability. If the requested item is unavailable, you may
choose an alternative or opt for a refund as store credit.

Fraud Prevention:

To
protect our brand, we reserve the right to deny any return or exchange
that does not meet our policy criteria or appears to be part of fraudulent
activity (e.g., repeated returns from the same account, inconsistent order
history).

Orders
returned with intentional damage, fake defects, or swapped items will be
rejected, and the matter may be escalated.

Damaged or Incorrect Items:

If you receive a damaged or incorrect product, please
contact us within 48 hours of delivery with clear photos of the issue
for prompt assistance.

We appreciate your understanding and cooperation in ensuring
a fair return and exchange process for all our customers.